Privacy Policy

1.Introduction

Flycodesk.com (“Flycodesk,” “we,” “us,” or “our”) is owned and operated by VER SE INNOVATION PRIVATE LIMITED which is located at 5380 ,North Valentine Ave, Fresno, 93711,CA. USA. We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and safeguard your personal data whenever you visit our website, engage with our mobile tools, communicate with customer support, make bookings or use any features, applications or services made available by Flycodesk (collectively referred to as the “Services”).

By accessing Flycodesk.com or using any of our Services, you acknowledge and agree to the practices described in this Privacy Policy and consent to the use of your information as outlined. Please discontinue use of our Services if you do not agree with any part of this policy.

2.Personal Information We Collect

Flycodesk gathers information that identifies you, relates to you or can be associated with your travel activities. The type of information collected depends on how you use our Services.

2.1 Basic Identifying Information

We may collect your:

• Full name
• Email address
• Phone numbers
• Billing and home address
• Nationality, gender and date of birth

This information is necessary for verifying your identity along with processing bookings and delivering personalized travel services.

2.2 Travel Related Information

To complete travel arrangements, we may request:

• Passport numbers
• Visa details
• Government-issued identification
• Frequent flyer or loyalty numbers
• Emergency contact details

This data is required to meet airline, lodging, transportation and regulatory requirements.

2.3 Payment & Billing Information

When you make a purchase through Flycodesk.com, we collect:

• Payment card details
• Billing verification information
• Transaction records
• Fraud prevention data

Sensitive payment data may be processed and stored securely by third-party payment processors.

2.4 Travel Preferences & Communication Logs

We may store information such as:

• Preferred destinations and routes
• Seat, meal or accommodation preferences
• Special travel requests or accessibility needs
• Customer support interactions via phone or email or chat

This data helps us personalize your experience and improve our services.

2.5 Device, Technical & Website Usage Data

Automatically collected technical information may include:

• IP address
• Device identifiers
• Operating system & browser type
• Session activity (clicks, scrolls, page views)
• Referring links

This assists in optimizing website performance ensuring security and improving usability.

2.6 Advertising & Attribution Data

We may collect information related to your interactions with advertisements which includes:

• Cookie identifiers
• Ad interaction data (views, clicks, conversions)
• Advertising IDs from your device
• Hashed contact identifiers

This allows us to deliver relevant ads and evaluate marketing campaigns.

3.How We Collect Personal Information

3.1 Information You Provide Directly

You supply data when you:

• Search, book or modify travel services
• Create an account
• Subscribe to newsletters or promotional offers
• Contact our support team
• Participate in surveys or special programs

3.2 Offline Interactions

We may receive information through:

• Phone calls with customer support
• Email exchanges
• In-person interactions with authorized travel agents

Some communications may be recorded for quality assurance.

3.3 Information from Third Parties

We may receive additional information about you from:

• Airlines, hotels, car rental partners
• Marketing affiliates
• Travel distribution partners
• Payment processors
• Fraud prevention services
• Social networks (if you choose to connect accounts)

All data is collected in accordance with legal requirements.

4.Automatic Data Collection & Tracking Technologies

Flycodesk uses various technologies to enhance functionality and security.

4.1 Cookies

Cookies help us remember your preferences, maintain sessions, detect fraud and streamline checkouts. Both session and persistent cookies may be used.

4.2 Web Beacons & Pixel Tags

These tools track actions such as email engagement, advertising performance and navigation patterns.

4.3 Mobile SDKs

If you use our mobile features, SDKs may collect:

• Device identifiers
• App performance data
• Crash logs

4.4 API Integrations

APIs may collect live travel or configuration data needed for accurate booking and location-based services.

4.5 Session Replay Tools

Interaction data such as clicks, scrolls or non-sensitive form behaviors may be recorded to enhance usability.

4.6 IP & Location Data

IP-based location helps detect suspicious activity and deliver region-specific content. With permission, GPS or WiFi-based location may also be used.

4.7 Aggregated & De-Identified Data

We may anonymize data to create aggregated insights that no longer identify individual users.

5.How We Use Personal Information

We use your information for a variety of essential operational, legal and service-oriented purposes.

5.1 Booking & Travel Management

We use your data to process bookings, confirm reservations, make modifications and share necessary traveler information with airlines and hotels and other suppliers.

5.2 Customer Support

Your information helps us:

• Respond to inquiries
• Assist with changes or cancellations
• Provide live travel alerts

5.3 Administrative Notices

We may send essential communications regarding:

• Policy updates
• Security notices
• Booking confirmations
• Account changes

5.4 Personalization & Marketing

We analyze your travel history and preferences to:

• Customize your experience
• Suggest destinations or offers
• Deliver targeted deals or promotions

5.5 Promotions & Contests

We may use your data to verify eligibility, manage entries and distribute rewards if you participate in a promotional campaign.

5.6 Security & Fraud Prevention

Your information helps us detect unauthorized activity, secure accounts and maintain infrastructure integrity.

5.7 Legal Compliance

We may use data to comply with legal obligations, respond to lawful requests, enforce our Terms or protect the rights and safety of Flycodesk and its users.

5.8 Research & Analytics

De-identified data may be used to improve our systems, forecast trends and support business development.

6.How We Share Personal Information

6.1 Corporate Affiliates

Affiliated entities within VER SE INNOVATION PRIVATE LIMITED may access your data for legitimate business operations.

6.2 Travel Suppliers

We share necessary information with:

• Airlines
• Hotels
• Car rental agencies
• Cruise operators
• Tour operators

These suppliers require your data to complete bookings.

6.3 Authorized Business Partners

We may work with consolidators, insurance providers and travel partners who require certain information to provide their services.

6.4 Service Providers

Third parties assisting with:

• Payment processing
• Fraud prevention
• Data hosting
• Email delivery
• Customer support
• Marketing automation

may access data under strict confidentiality obligations.

6.5 Promotional Partners

If you join promotions or giveaways, relevant sponsors may receive limited information for program administration.

6.6 Social Media Interactions

If you connect your account or share content, data may be shared with your selected social platforms.

6.7 Public Content

Reviews, comments or publicly posted content may be visible to all site visitors.

6.8 Business Transitions

If Flycodesk undergoes a merger, sale, restructuring or acquisition, your data may be transferred under continued protection standards.

6.9 Legal Disclosures

Your information may be shared:

• To comply with legal obligations
• In response to subpoenas or investigations
• To prevent fraud or security threats
• To enforce Terms & Conditions
• To protect safety, property or legal rights

7.Third-Party Websites & Services

Links to external websites or tools may appear throughout Flycodesk.com. These third-party platforms operate independently and their privacy practices are not governed by this Policy. We recommend reviewing their policies before sharing personal information.

8.Advertising & Marketing Practices

Flycodesk partners with advertising networks along with analytics agencies and social platforms to provide tailored advertising and measure campaign performance. Targeted ads may be influenced by:

• Browsing activity
• Travel interests
• Interaction with our emails
• Demographic data
• Social media engagement

Your Choices

You may limit personalized ads using:

• Browser settings
• Mobile device privacy controls
• Industry opt-out tools (e.g., NAI, DAA)
• Social media ad preference settings

9.Security of Personal Information

We implement industry-standard administrative, technical and physical protections, including:

• Encryption
• Secure hosting infrastructure
• Restricted access controls
• Continuous security monitoring

While we work hard to protect your information, no online system is entirely risk-free. Please notify us immediately if you suspect unauthorized activity on your account.

10.Marketing Communication Preferences

You may opt out of marketing emails by clicking the “unsubscribe” link or by contacting our support team.

Please note: You will still receive essential notifications, including:

• Booking confirmations
• Security alerts
• Account-related information

11.Access, Correction & Deletion Rights

Depending on your jurisdiction, you may request:

• Access to your personal data
• Corrections to inaccurate information
• Deletion of certain data
• Copies of your stored information

Verification may be required before fulfilling such requests.

Contact: [Insert email address]

12.Data Retention

Flycodesk retains personal data for as long as necessary to:

• Complete bookings
• Meet regulatory obligations
• Resolve disputes
• Maintain business and financial records

Backup systems may store data for extended periods.

13.Children & Minors

Our Services are not designed for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

14.International Data Transfers

Your information may be processed or stored in countries outside your own, including the United States. By using our Services, you consent to such transfers unless restricted by local law.

15.GDPR Notice (EEA Users)

If you are located in the European Economic Area, you may have additional rights, including:

• Right to restrict processing
• Right to object
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with regulators

We adhere to GDPR principles for users in applicable regions.

16.U.S. State Privacy Rights

Residents of states with active privacy laws (such as CA, VA, CO, CT, UT, TX) may have specific rights, including:

• Knowing what data is collected
• Requesting deletion
• Requesting corrections
• Opting out of personal data “sale” or “sharing”
• Limiting use of sensitive information
• Appealing denied privacy requests

17.Canadian Privacy Rights

Canadian residents may request details on how their information is shared for marketing and may request access or corrections under Canadian privacy laws.

18.Sensitive Information

We ask users not to submit highly sensitive information (such as SSNs, financial login credentials, medical or biometric data) unless explicitly required for a travel booking and provided through secure channels.

19.Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, laws or technology. The updated version will be posted on this page with the revised Effective Date. Continued use of Flycodesk Services indicates acceptance of any changes.

20.Contacting Us

For questions, concerns or data-related requests, please contact:

Please avoid including full credit card numbers or sensitive data in email communications.